Role overview
Transport Broking & Business Development Identify and secure new cross border freight customers and business opportunities. Source, negotiate with and appoint reliable third party transport operators. Build and maintain relationships with transporters, fleet owners and freight customers. Prepare competitive freight quotations and negotiate profitable transport rates. Manage transport broking transactions and protect profit margins. Identify suitable trucks and equipment for specific cargo and route requirements. Develop a dependable network of approved transport subcontractors. Cross Border Operations & Logistics Coordinate road freight movements between South Africa, Botswana, Zambia and the Democratic Republic of Congo (DRC). Manage loads from initial customer enquiry through to final delivery. Coordinate vehicle allocation, loading schedules, tracking and delivery arrangements. Ensure the correct transport documentation, permits and customs clearing arrangements are in place. Liaise with clearing agents, transporters, drivers and customers. Monitor border crossings, identify delays and resolve operational challenges. Obtain and manage proof of delivery (POD) documentation. Provide customers with regular updates on shipment progress. Commercial & Administrative Responsibilities Calculate transport costs, selling rates and gross profit margins. Negotiate customer and subcontractor payment terms. Monitor additional transport charges, exchange rate exposure and unexpected operational expenses. Verify transporter documentation, insurance, vehicle compliance and operational suitability. Maintain accurate operational records and supporting documentation. Use Microsoft Excel and Outlook for reporting, administration and communication.
Requirements
- Proven experience in cross border road freight operations.
- Practical transport broking experience is essential.
- Demonstrated ability to source and vet third party transport operators.
- Experience securing new freight customers and negotiating transport contracts.
- Working knowledge of cross border freight movements involving Botswana, Zambia and the DRC.
- Sound understanding of customs documentation, border procedures, clearing arrangements and transport compliance.
- Ability to calculate freight rates, costs and profit margins.
- Experience coordinating loads from quotation to final delivery.
- Proficiency in Microsoft Excel and Outlook.
- Strong written and verbal communication skills in English and Afrikaans.
- Ability to work independently, manage pressure and resolve operational challenges.
- Willingness to assist with reasonable urgent operational matters after hours.
- Ability to work from the company's office in Pierre van Ryneveld, Centurion.
- Advantageous
- Experience working with Xero accounting software.
- An established network of cross border transporters and freight customers.
- Experience managing both company owned fleet capacity and subcontracted transport.
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